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Month: October 2017

A social care worker wants to enable more effective communication with individuals using the service. Explain how they could access extra support or services that may be helpful.

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Firstly, the social care worker should make a list of all the preferred methods of communication for the individuals using the service by referring to their Care Plans and consulting them individually. Then they can use this information to research what services are available.

Some professional services they may need to look into include translators that translate different languages, interpreters that translate sign language, speech and language therapists that work with individuals to create a tailor-made plan to help improve their communication.

Extra communication support can  be found from local or national charities and organisations as well as technology firms (for example, a visually impaired individually may need screen-reader software to be able to use a laptop).

Some individuals may also need to use an Advocacy Service if they are unable to put their views across themselves. An advocate is somebody who represents an individual’s point of view and communicates on behalf of them.

Explain how the people identified above can help you appreciate your strengths and areas for development.

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The individuals above can help me to appreciate my strengths and weaknesses because they may be more experienced than me or have had more training in a particular area. They may also provide ideas and insights that I do not notice myself or explain something from their point of view that I may not have even considered without their input.

Explain the key features of sexual health and well-being and how this relates to an individual’s overall health and well-being

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Sexual health is a state of physical, mental, social and emotional well-being related to sexuality. This not only means the absence of sexually transmitted diseases but also having mutually beneficial relationships with both partners respecting one another, physical intimacy and safe sexual experiences free from coercion, discrimination and violence.

An individual’s sexual health and well-being can contribute to their overall health and well-being because they will be happier and have increased self-esteem and self-confidence. They will not suffer from sexual frustration and having somebody to talk to often relieves stress. And, of course, being in a strong relationship provides emotional stability to an individual’s life.

Describe two stratergies that you could use to clarify misunderstandings.

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A misunderstanding can be clarified by actively listening to what an individual is saying and then verifying their main points. This is done by repeating it back to them in your own words and asking if what you have said is correct.

Another method that can be employed is to ask somebody else to mediate. They may be able to better understand the individual as well as explain it to you in a different way.

Identify people who can help you develop your knowledge, understanding and practice.

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As mentioned previously, my manager can help develop my knowledge, understanding and practice by giving me feedback in my supervisions, appraisals, observations and professional discussions. Other members of my team are also a good source of information and the individuals I support and their families can also offer me insights into what I need to improve. Other professionals can also offer advice about the way I work.

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