In the event of an accident or sudden illness, the individual should be assessed immediately and first aid administered if necessary. The person responding to the accident or sudden illness should also shout for help from others and ask them to call the emergency services, if required.
When the individual is stable, management should be informed as well as the individual’s next of kin. Management should notify HSE and CQC.
As soon as is viably possible, the accident or sudden illness should be recorded on an Accident/Incident Form.