Can you recognise a particular management style that you tend to adopt? You may find it’s a combination of some of the styles mentioned above. Think of particular decisions or management tasks you’ve been involved in and how you managed the decision making or task process.
|Using different management styles|
|Describe a situation where you have managed a decision making or task process
A team member called me because a client had angrily walked out of his house and into the community and didn’t want staff to accompany him. I advised that staff should stay at the house and await his return when he had calmed down, but to call me back if he hadn’t returned within 30 minutes.
|What style(s) can you identify in this situation?
Autocratic – I decided the best course of action.
|Consider how using an alternative style may have affected the situation and outline the effects this may have had on the situation – both positive and negative|
|Alternative style:||Consultative – I could have asked the staff member what they thought the best of action would be.|
|Positives: Staff would be forced to think about the situation and themselves, contributing towards their development, self-confidence and motivation.|
|Negatives: Would have taken longer to discuss options. Inexperienced staff may have made the wrong call (e.g. following the client outside when he wanted to be alone may have increased his levels of anxiety).|