Explain how finding out about an individual’s history, preferences, wishes and needs are an important part of creating a good care or support plan.

To create a good Care & Support Plan, it is essential to gain as much information as possible about the individual. This can be gathered from their friends, family, other relations and health professionals, such as their doctor, psychologist and social worker. However, the most important person to converse with is the individual themselves as they are the experts in their needs, wishes and preferences.

All individuals have the basic rights of choice, dignity and respect so understanding the person means that you can develop a support plan that is tailor-made to their requirements.

If you do not take the time to really get to know the individual and have them actively contribute to their own care plan, it is unlikely that the support you provide will be useful to them. Individuals will be much more likely to accept and adhere to a care plan that they have had an active role in creating.

By knowing about an individual’s history, you may be able to identify the causes or triggers of previous incidents and add safeguards/interventions to the care plan to prevent the issues re-occurring.

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