Identify three examples of barriers to communication and explain how you could overcome each barrier


Barrier How it can be overcome
1. Language If two individual’s do not share a common language, communication can be difficult as they will not be able to understand one another. A rudimentary form of communication can be utilised by using signs, gestures and/or pictures, however a better solution would be to employ the services of a translator who is conversant in both languages. Over the long term, one or both individuals could learn the other’s language.
2. Stress/Agitation It can be difficult to communicate with an individual if they are feeling stressed or upset. In a heightened state of mind it is difficult for anyone to concentrate or hold a conversation, so the primary objective will be to help them return to their baseline. This can be done in a number of ways dependent on the individual. Examples include giving them time and space to calm down on their own, showing them empathy and compassion or offering solutions to their problem. Once the individual is in a calm state, the barrier will be lifted and communication can continue.
3. Sensory Impairment (e.g. deaf, blind, non-verbal) If an individual has a sensory impairment, communication difficulties can be overcome in a variety of ways. Deaf people may use a hearing aid to hear, use sign language or be able to lip read. It is also important to try to avoid an unnecessary background noise. Blind people are still able to speak and listen and can read using Braille. Non-verbal individuals may use writing, pictures, signs and/or gestures to communicate.

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