Relationships & Partnership Working

The unit ‘Relationships and Partnership Working’ for Level 5 Diploma in Leadership and Management for Adult Care examines the importance of collaboration with others in adult social care and maintaining positive relationships.

There are 4 learning outcomes, with a total of 21 assessment criteria.

• 1. Understand the context of relationships and partnership working
  • 1.1 Ways legislation and regulation influences relationships with others
  • 1.2 How relationships with stakeholders underpin person-centred practice and affect the achievement of positive outcomes
  • 1.3 Benefits of networking with other agencies and community groups
  • 1.4 How integrated working with other agencies delivers better outcomes for those using adult care services
  • 1.5 Features of effective partnership working across agencies and ways to overcome barriers
  • 1.6 Own role and responsibilities in establishing positive relationships within and beyond the organisation
• 2. Lead effective relationships with those using adult care services and their families
  • 2.1 Model open, respectful and supportive relationships
  • 2.2 Support others to recognise the values of co-production and the contribution and expertise of those using adult care services and relevant others
  • 2.3 Ensure those using adult care services and relevant others are aware of their statutory rights
  • 2.4 Implement systems that encourages engagement
• 3. Manage working relationships with colleagues in the organisation
  • 3.1 Develop procedures to facilitate effective working relationships with colleagues
    3.2 Develop and agree common objectives
    3.3 Allow colleagues to make appropriate contributions
    3.4 Deal constructively with conflicts or dilemmas
    3.5 Evaluate working relationships with colleagues
• 4. Work in partnership with professionals and other agencies
  • 4.1 Negotiate with other agencies for a specific task or area of work
  • 4.2 Use agreed ways of working
  • 4.3 Deal with challenges
  • 4.4 Implement communication and recording systems
  • 4.5 Challenge poor practice or failure to work in agreed ways
  • 4.6 Evaluate the effectiveness of partnership work