Responsibilities of a Care Worker

*PLEASE NOTE* This unit is also part of the Level 3 Diploma in Adult Care qualification.

This unit of the Level 2 Diploma in Care explores relationships in care settings, the agreed ways of working between employers and employees, the importance of working in partnership with others and conflict resolution.

It is split into 3 learning outcomes consisting of up to 4 assessment criteria.

• 1. Understand working relationships in care settings
  • 1.1 Explain how a working relationship is different from a personal relationship
  • 1.2 Describe different working relationships in care settings
• 2. Be able to work in ways that are agreed with the employer
  • 2.1 Describe why it is important to adhere to the agreed scope of the job role
  • 2.2 Access full and up-to-date details of agreed ways of working
  • 2.3 Work in line with agreed ways of working
  • 2.4 Contribute to quality assurance processes to promote positive experiences for individuals receiving care
• 3. Be able to work in partnership with others
  • 3.1 Explain why it is important to work in partnership with others
  • 3.2 Demonstrate ways of working that can help improve partnership working
  • 3.3 Identify skills and approaches needed for resolving conflicts
  • 3.4 Access support and advice about: partnership working, resolving conflicts

NOTE: To avoid duplication, some of these links go to identical criteria in the Care Certificate section.