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  5. Communication in Care Settings

Communication in Care Settings

This unit discusses the importance of good communication, the different ways that individuals communicate and factors that can affect it.

It goes on to look at ways that learners can improve their skills by discovering how the individuals they support wish to communicate and identifying and removing any barriers to communication.

Finally, the importance of confidentiality is discussed.

The unit is split into four learning outcomes each comprising of 3 or 4 assessment criteria.