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Advanced Communication Skills

The Level 4 Diploma in Adult Care unit ‘Advanced Communication Skills‘ explores communication theory and putting it into practice to communicate effectively with the people that you work with. Assistive technology and confidentiality is also covered.

It is comprised of 5 learning outcomes, each made up of several assessment criteria.

  1. Understand communication needs and factors affecting them
  2. Understand how to support the use of assistive technology to enhance communication
  3. Be able to interact with individuals
  4. Be able to convey information to individuals and others
  5. Understand the importance of confidentiality in interactions with individuals
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