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Understand Personalisation in Care and Support Services

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The Level 4 Diploma in Adult Care unit ‘Understand Personalisation in Care and Support Services’ explores models of service provision and the importance of personalisation and outcomes-based practice. Self-directed support, direct payments and individuals budgets are also covered.

This unit consists of 5 learning outcomes and several assessment criteria.

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  1. Understand the meaning of personalisation in social care and support services
  2. Understand the systems and processes that support personalisation
  3. Understand where responsibilities lie within self-directed support
  4. Know how to promote personalisation
  5. Know how to develop systems and structures for personalisation
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