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Understand Personalisation in Care and Support Services

The Level 4 Diploma in Adult Care unit ‘Understand Personalisation in Care and Support Services’ explores models of service provision and the importance of personalisation and outcomes-based practice. Self-directed support, direct payments and individuals budgets are also covered.

This unit consists of 5 learning outcomes and several assessment criteria.

  1. Understand the meaning of personalisation in social care and support services
  2. Understand the systems and processes that support personalisation
  3. Understand where responsibilities lie within self-directed support
  4. Know how to promote personalisation
  5. Know how to develop systems and structures for personalisation
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