Learn, Do Not Copy!
ALL DSDWEB RESOURCES ARE FREE. Please do pay for anything purporting to be from DSDWEB.

  1. Home
  2. >
  4. >
  5. Understand Personalisation in Care and Support Services
  6. >
  7. Identify legislative and policy drivers for personalised services.

Identify legislative and policy drivers for personalised services.


This page is designed to answer the following questions:

NOTE: This page has been quality assured for 2023 as per our Quality Assurance policy.

For this assessment criterion, you will be required to identify legislative and policy drivers for personalised services.


Drivers can be defined as broad objectives or statements that support a specific agenda. In this case, the agenda is personalisation and legislative drivers would refer to laws that support the personalisation agenda, with policy drivers being governmental policies that support personalisation.

The Care Act 2014 is the primary piece of legislation that supports the personalisation agenda because it provides the legal framework for personal budgets and direct payments that give service users choice over how their care and support are provided. In addition, The Care and Support (Personal Budget: Exclusion of Costs) Regulations 2014 and The Care and Support (Direct Payments) Regulations 2014 provide additional guidance in this area.


The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and the Care Quality Commission’s (CQC) Fundamental Standards require registered care providers to use a person-centred approach (see Regulation 9).

Our Health, Our Care, Our Say (2006) was a governmental white paper that supported the personalisation agenda. In the introduction, the Prime Minister states:


These proposals, part of the Government’s wider reform programme, will allow us to accelerate the move into a new era where the service is designed around the patient rather than the needs of the patient being forced to fit around the service already provided.

HM Government’s 2007 paper ‘Putting People First‘ (2007) outlined the government’s vision and commitment for a transformation of adult care services to a system that is more personalised.



error: Sorry, content is protected to prevent plagiarism!!