This page is designed to answer the following questions:
- 2.3 Explain the role of brokerage in commissioning and delivering personalised services (Level 4 Diploma in Adult Care, Understand Personalisation in Care and Support Services)
NOTE: Although this page has been marked as complete, it has not yet been peer-reviewed or quality-assured, therefore it should be considered a ‘first draft‘ and any information should be fact-checked independently.
For this assessment criterion, you will be required to explain the role of brokerage in the commissioning and delivery of personalised services.
We have explored how personal budgets and direct payments can be used to give individuals more choice, control, independence and flexibility in their care and support provision.
Brokerage services may be used by an individual to support them in making decisions about how their direct payments are spent. Brokers have expertise and experience in the commissioning of care and support services and so can provide expert advice and guidance about what services are available to meet an individual’s needs as well as help with support planning, organisation and negotiations with service providers.