Improving Partnership Working - Care Certificate

1.4c Demonstrate behaviours, attitudes and ways of working that can help improve partnership working

This page is designed to answer the following questions:

Partnership working can be improved by having the right behaviours, attitudes and ways of working in place.

All partners should be respected and valued and given the opportunity to put across their point of view. There should also be trust between partners as you are all working towards the best outcomes for the individual.

Effective communication is essential. This requires being open, honest, accurate and understandable. A method of communication must be used that can be understood by all parties. Jargon and slang should be avoided wherever possible.

Decisions should only be made as part of a pre-determined agreed process and not before everyone’s voice has been heard.

Example question and answer

Demonstrate Ways of Working That Can Help Improve Partnership Working

Having good communication skills is essential for improving partnership working. Also, building strong relationships with others and giving accurate and timely information can help to build trust, which is also important to working effectively with partners. Knowing you own strengths and weaknesses as well as those of others and seeking training where needed can also be useful.