Improving Partnership Working - Care Certificate

1.4c Demonstrate behaviours, attitudes and ways of working that can help improve partnership working

Partnership working can be improved by having the right behaviours, attitudes and ways of working in place.

All partners should be respected and valued and given the opportunity to put across their point of view. There should also be trust between partners as you are all working towards the best outcomes for the individual.

Effective communication is essential. This requires being open, honest, accurate and understandable. A method of communication must be used that can be understood by all parties. Jargon and slang should be avoided wherever possible.

Decisions should only be made as part of a pre-determined agreed process and not before everyone’s voice has been heard.