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Allow colleagues to make appropriate contributions

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This page is designed to answer the following questions:

NOTE: This page has been quality assured for 2023 as per our Quality Assurance policy.

For this assessment criterion, you will be required to implement systems and practices that allow colleagues to make appropriate contributions using their specific expertise.

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An autocratic leadership style, whereby the leader dictates objectives and tasks, with little or no input from team members can damage team morale and lead to resentment and a lack of trust. It also fails to make the most of the unique experience and expertise of individual team members.

Whilst this type of leadership may be necessary at times (e.g. an emergency situation where decisions must be made quickly), in general, team members should be given the opportunity to make appropriate contributions to organisational planning and operations. This supports team members to feel valued and motivated and be committed to their service and team.

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It also leads to the team having a greater pool of specialism from which to generate ideas. You should acknowledge that your partners may have a better understanding of certain areas of practice than you do. For example, a care worker that provides care and support to a service user three days a week is going to know a lot more about that unique individual than you do. Similarly, a dietitian is likely to know more about healthy eating than you do. Therefore, you should always value and respect the perspectives of your partners.

Even when contributions do not meet the agreed objectives, they should always be valued, respected and considered. You may also need to ask questions to clarify your understanding of their idea. After due consideration and discussion, if a contribution is not suitable, you should explain the reasons why, whilst appreciating the team member’s input.

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You should try to foster innovation and creativity within your team so that team members are able to bring their own backgrounds, experiences and specialisms to the discussions. And ideas should not be dismissed simply because they have never been tried before – they could be the beginning of an innovation that will pay dividends in the long term.

You should also demonstrate that you value the time that team members are spending in meetings. You should ensure that all team members understand the importance of the collaboration process and that their input is appreciated. In the previous section, we looked at setting ground rules for meetings to ensure that time is spent efficiently and effectively.

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