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Develop procedures to facilitate effective working relationships with colleagues

This page is designed to answer the following questions:

NOTE: Although this page has been marked as complete, it has not yet been peer-reviewed or quality-assured, therefore it should be considered a ‘first draft‘ and any information should be fact-checked independently.

Learners develop procedures to facilitate effective working relationships with colleagues

  • Learners develop processes to accommodate different types of working relationships and a range of colleagues ( i.e. other health and care professionals within the organisation; ancillary staff; team members; volunteers)
  • Learners develop and lead the implementation of communication strategies when working with all internal stakeholders
  • Learners demonstrate trustworthiness when colleagues divulge personal confidences
  • Learners use a range of communication skills during ongoing communication, individual and team meetings, to facilitate effective working relationships. The learner must demonstrate use of ALL of the following:
    • Verbal skills
    • Active listening
    • Questions and answer
    • Written/electronic