This page is designed to answer the following questions:
Individuals receiving care should be supported to plan for their future well-being and fulfillment by expressing themselves and having their needs, wishes and preferences listened to and acted upon.
This is part of a person-centred approach and can include aspects such as the individual’s dignity, contribution to society, active participation and control over their lives.
By taking the time to understand what is important to an individual including their likes and dislikes, you will be in the best position to provide care that has a positive impact on their wellbeing, now and in the future.
Individuals should also be supported and feel comfortable to change their minds if they feel something isn’t working as they expected.
For individuals in end-of-life care, it is especially important and Advance Care Planning (ACP) should be encouraged – this is where an individual makes future choices about their care in case they were to lose the capacity to make them.