Category: DIPLOMA LEVEL 3 IN HEALTH & SOCIAL CARE

Demonstrate Ways of Working That Can Help Improve Partnership Working

Having good communication skills is essential for improving partnership working. Also, building strong relationships with others and giving accurate and timely information can help to build trust, which is also important to working effectively with partners. Knowing you own strengths and weaknesses as well as those of others and seeking training where needed can also…

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Explain Why it is Important to Work in Partnership with Others

Working in partnership with others is essential to provide the best possible care to an individual. Some tasks may require more than one person to execute safely and other tasks may require specialist training, qualifications or experience. Both would be impossible to complete alone. Seeking guidance from colleagues, managers and other professionals can improve the…

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Describe Different Working Relationships in a Health & Social Care Setting

There are many different working relationships in a health & social care setting. these can include: The relationship between support workers The relationship between managers and subordinates The relationships between employees and service users The relationships between employees and the family and friends of a service user The relationships between employees and other health &…

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Explain How a Working Relationship is Different From a Personal Relationship

The relationships a health & social care employee have at work differ greatly from the personal relationships they may have outside of work. Working relationships are governed by professional boundaries including:   Legislation (e.g. the Data Protection Act 1998 prohibits the sharing of personal information that an employee may be privy to as part of…

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Reduce Abuse

How to Reduce the Likelihood of Abuse

There are many ways to reduce the likelihood of abuse within an organisation.   Person-centred values is an approach to care work that all care staff should be encouraged to follow. It involves treating a client as an individual and including them in any decisions that need to be made regarding their care and support.…

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Two hands with the words 'Speak Out' written on the palms

Responding to Suspected or Alleged Abuse

If you suspect that an individual is being abused, it is imperative that you tell them of the reasons for your concerns and attempt to build a dialogue with them to try and establish what has happened. You should remain calm and listen intently to anything they may tell you without ‘putting words into their…

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Close up dictionary definition of 'abuse'

Types, Signs and Symptoms of Abuse

It is important to understand the different types of abuse so that you can spot the signs that it may be taking place and protect an individual from further abuse. The table below explains types of abuse and their symptoms. Type Definition Signs/symptoms Physical abuse Physical abuse occurs when an abuser makes physical contact with…

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Silhouette of a man reflecting on activities

Explain Why Reflecting on Work Activities is an Important Way to Develop Knowledge, Skills and Practice

Reflective practice or self-reflection is an important skill for any health and social care worker to have. In fact, …reflective capacity is regarded by many as an essential characteristic for professional competence. Mann, K., Gordon, J. & MacLeod, A. Adv in Health Sci Educ (2009) 14: 595. https://doi.org/10.1007/s10459-007-9090-2 It involves looking back on something that…

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Explain two ways of helping other practitioners to understand the different systems used to record information in adult social care settings.

There are several ways of helping other practitioners to understand the different systems used to record information in adult care settings. You could explain the different systems to them or have them go on training to learn about them. Another method would be to have them shadow you when you are using the systems so…

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Explain two ways of helping other practitioners to understand the importance of handling information securely.

The importance of handling information securely can be conveyed to others by explaining the consequences of not protecting the personal data of others. This can include consequences to the individual such as social exclusion or fraud as well as consequences to the professional including disciplinary action, dismissal and legal action. Another method would be to…

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Explain how legal requirements and codes of practice affect the day to day work of a social care worker in relation to handling information.

Legal requirements and codes of practice ensure that social care workers handle information in the correct way and without breaking the law. This means that personal and sensitive data is stored securely and is only accessible by those that are authorised to do so. Social care workers may only share information if it is absolutely…

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Explain three different ways of promoting good health and safety practice in an adult social care setting.

Good health and safety practice can be promoted in an adult social care setting in many ways. Encouraging everybody (including service users, staff and visitors) to report any potential and actual hazards that they encounter promptly means that the environment can be made safer quicker. Explaining to everybody that is their responsibility to ensure that…

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