Learn, Do Not Copy!

Build team commitment to the service and its values

This page is designed to answer the following questions:

NOTE: Although this page has been marked as complete, it has not yet been peer-reviewed or quality-assured, therefore it should be considered a ‘first draft’ and any information should be fact-checked independently.

For this assessment criterion, you will be required to demonstrate that you build your team’s commitment to the service by role modelling your own commitment and vision.

Developing a commitment to the service amongst your team members is more than having policies and strategies and documented organisational values. You must also demonstrate your own commitment to them to help clarify their own understanding of what is expected. People are more likely to follow what they see rather than what they are told.

If your words are not backed up with definite action, then team members will see you as hypocritical, which can negatively affect the relationship that you have with them.

Your own commitment to the service and its values should be expressed in all aspects of your work.