This page is designed to answer the following questions:
- 2.2 Reasons managers in adult care settings need both leadership and management skills (Level 5 Diploma in Leadership and Management for Adult Care, Leadership and Management in Adult Care)
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In health and social care settings, it is important that managers have both leadership and management skills to be effective in their roles.
Before discussing why both leadership and management skills are necessary, it is important to understand the differences between leaders and managers. Although there are differing opinions, Kotter (2006) published the following table to try to clarify this – you may find it useful to read Kotter’s journal piece in full.
Differences between leaders and managers – Kotter, 2006
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In their publication, Operations Manual for Delivery of HIV Prevention, Care and Treatment at Primary Health Centres in High-Prevalence, Resource-Constrained Settings, the World Health Organisation (WHO) consolidates this:
Leaders will have a vision of what can be achieved and then communicate this to others and evolve strategies for realizing the vision. They motivate people and are able to negotiate for resources and other support to achieve their goals.
Managers ensure that the available resources are well organized and applied to produce the best results. In the resource constrained and difficult environments of many low – to middle-income countries, a manager must also be a leader to achieve optimum results.
This suggests that leaders tend to have a long-term vision and are people-oriented, whereas managers tend to concentrate on short-term issues and are task-oriented.
Although a manager’s planning and organisational skills are exceedingly important to the smooth running of an organisation, if staff do not understand the organisation’s direction and are unmotivated, they will not be as productive or happy in their work.
Therefore, it is important that managers are able to demonstrate leadership qualities to passionately and effectively communicate their vision to staff and be able to motivate and energise them. Great leaders inspire others and are able to help them to achieve their full potential.