Recognise progress achieved towards team and personal work objectives

For this assessment criterion, you will be required to evidence progress towards team and personal work objectives, using two or more of the following methods. At least one method should evidence team progress and at least one should evidence individual progress.

Individual/team feedback, supervision and appraisal

These can be evidenced using team meeting minutes, supervision forms and appraisal forms. You will need to show that you have discussed progress towards team objectives as well as any achievements, milestones met barriers encountered.

Individual/team observations – formal and informal

Although individual and team observations may be either formal or informal, you will need to ensure that they are documented so that you are able to provide evidence.

Auditing processes and procedures

Auditing processes are used to assess if current practices, policies and procedures are working well or could be improved. Where team objectives relate to improving a particular way of working, the audit process can be used to test if sufficient improvements have been made or if there is still work to do.

Informal and formal inspection processes

Informal inspections or ‘mock inspections’ may be carried out by your organisation regularly to ensure that it is meeting regulatory standards. These can be useful for highlighting any areas that could be improved before formal inspections are conducted by an external agency, such as the Care Quality Commission.

Feedback from those in receipt of care and support

Feedback from those in receipt of care support as well as their family, friends and advocates can be a very useful tool to assess if progress has been made toward team objectives. This information could be gathered by monitoring complaints or sending out client satisfaction surveys. Feedback is an essential mechanism for learning, development and improvement.