This page is designed to answer the following questions:
- 3.7 Adapt personal approaches to professional supervision in light of feedback from supervisees and others (Level 5 Diploma in Leadership and Management for Adult Care, Professional development, supervision and performance management)
NOTE: Although this page has been marked as complete, it has not yet been peer-reviewed or quality-assured, therefore it should be considered a ‘first draft’ and any information should be fact-checked independently.
For this assessment criterion, you will be required to critically evaluate your working practice and use feedback from a range of people to improve your performance as a supervisor.
As well as providing feedback to the supervisee during the supervision session, you should also ask that they provide feedback about your own performance. As well as helping you to gain insights about areas where you could improve, it can also help supervisees to understand that feedback is an essential part of health and social care and make them more receptive to receiving feedback themselves.
You may also get feedback about how to improve your performance as a supervisor during your own supervision with your manager. For example, you may discuss with them a difficult situation you encountered during a session with one of your supervisees and ask how you could have handled it better.
For feedback to make a positive difference to your practice and to ensure that confidence in the process is maintained, you must take all feedback seriously and set yourself actions for improvement. When you have made a decision about how you are going to address the feedback you have been given, you should let the person that gave you the feedback know what you are going to do. This helps to create accountability as well as show the other party that their feedback is valued. A little later, having made the changes, you should seek feedback from them again about the improvements that you have made.
You should also seek to improve your skills in the supervisory process by reflecting on your work and seeking additional training, where necessary.
Learners critically evaluate their working practice and use feedback from a range of people to improve their performance as a supervisor in respect of all of the following:
- Learners actively seek feedback from the supervisee on own performance as a supervisor
- Learners demonstrate that they take feedback seriously and set themselves any actions to improve
- Learners develop any personal skills and approaches to improve supervision by training and reflection
- Learners seek feedback on any improvements made