The unit ‘Work in partnership in health and social care or children and young people’s settings‘ explores establishing and maintaining working relationships and why working in partnership with others is so important in health and social care.
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Learning Outcome 1: Understand partnership working
1.1 Identify the features of effective partnership working
- Partnership working is multiple health and social care professionals working together to achieve best outcomes for the service user
- It involves shared resources, staff, processes and systems as well as sharing information on a need-to-know basis
- Effective communication, trust and leadership are essential. There should also be a common goal and an understanding of one another’s roles in working towards it.
- The networking model involves meeting other professionals without any commitments so that if a partnership-working opportunity arises, the relationships have already been established.
- The referral model involves having established systems for sharing information.
- The consortium model involves teaming up with others to work towards a common goal with formal written agreements.
- The multi-ageny working model involves working jointly and sharing resources. It requires better planning and leadership than the other systems.
- In adult care, partnership-working can be between service providers, NHS agencies, the local authority (e.g. social workers), advocates, appointees, private healthcare services (e.g. occupational therapist, speech and language therapist etc. and more.
1.2 Explain the importance of partnership working with: colleagues, other professionals and others
1.3 Analyse how partnership working delivers better outcomes
1.4 Explain how to overcome barriers to partnership working
Learning Outcome 2: Be able to establish and maintain working relationships with colleagues
2.1 Explain own role and responsibilities in working with colleagues
2.2 Develop and agree common objectives when working with colleagues
2.3 Evaluate own working relationship with colleagues
2.4 Deal constructively with any conflict that may arise with colleagues
Learning Outcome 3: Be able to establish and maintain working relationships with other professionals
3.1 Explain own role and responsibilities in working with other professionals
3.2 Develop procedures for effective working relationships with other professionals
3.3 Agree common objectives when working with other professionals within the boundaries of own role and responsibilities
3.4 Evaluate procedures for working with other professionals
3.5 Deal constructively with any conflict that may arise with other professionals
Learning Outcome 4: Be able to work in partnership with others
4.1 Analyse the importance of working in partnership with others
4.2 Develop procedures for effective working relationships with others
4.3 Agree common objectives when working with others within the boundaries of own role and responsibilities
4.4 Evaluate procedures for working with others
4.5 Deal constructively with any conflict that may arise with others
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