Demonstrate how to respond to incidents of challenging behaviour following behaviour support plans, agreed ways of working or organisational guidelines

NOTE: Please be aware that the information on this page is a very rough draft and has not been fact-checked so should be used accordingly (taken with a pinch of salt)! However, it should (hopefully) give you some pointers and set you off in the right direction.

The response required for incidents of challenging behaviour are person-centred and so will vary from individual to individual, as outlined in their support plans. For example, one individual I work with will cease their challenging behaviour if they are ignored, whilst another may need to be distracted with music.


As well as knowing and understanding the individual, there are some responses that are universal when responding to challenging behaviour including those outlined in best practice and in my company’s Challenging Behaviour Policy & Procedure, which is attached to this document.


It is also necessary to write and maintain reports of all incidents of challenging behavior and contact other professionals if necessary including the police, GP, psychologist or social worker.