Author: Dan

Describe ways in which discrimination may deliberately or inadvertently occur in the work setting

Discrimination is often considered to be a deliberate unkind act carried out by racists and misogynists, however it can also occur unintentionally. Deliberate Discrimination Harassment, bullying, verbal and physical abuse and even jokes aimed at an individual’s differences should not be tolerated. There is no place for this type of discrimination in society, let alone…

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Equality Word Cloud

Explain what is meant by diversity, equality, inclusion and discrimination

Diversity, equality, inclusion and discrimination are important terms to understand for the Level 2 Diploma Unit ‘Equality and Diversity in Care Settings’. Diversity Diversity describes the different traits and characteristics of individuals that make them unique. This can include (but is not limited to) things like age, appearance, ability, role, values, beliefs, sexual orientation and…

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A file with 'informed consent' written on it and a stethoscope resting on top

1.5 Describe the actions to take if an individual cannot give informed consent to the treatment

If an individual is unable to give their consent to treatment, tests or examination (perhaps due to not having the capacity to understand the implications) then the healthcare professional should investigate if the individual has a Lasting Power of Attorney (LPA) or Legally Appointed Deputy (LPD) for their health and welfare. These individuals are able to…

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A file with 'informed consent' written on it and a stethoscope resting on top

1.4 Explain why it is important to ensure an individual is able to give informed consent to their treatment in line with legislation, policies or guidance

It is essential that an individual is able to give their informed consent to treatment, test or examination prior to it commencing. This is an important part of medical ethics and human rights legislation (see the Human Rights Act 1998). For individuals with learning disabilities, there may not be immediate certainty that they are able…

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A boy in a wheelchair with a nurse

1.3 Describe ways that healthcare services should make ‘reasonable adjustments’ to ensure that they provide equal access to individuals with a learning disability

There are many ways that healthcare services can make reasonable adjustments to make equal accessibility available to individuals with learning disabilities. For example, organisations can ensure that their signposts are clear and easy to follow. Similarly, handouts such as leaflets and information sheets may need to be adjusted so that people with learning disabilities are…

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Legislation word cloud

1.2 Identify legislation which supports a rights-based approach to accessing healthcare

The most obvious piece of legislation that supports a rights-based approach to accessing healthcare is the Human Rights Act 1998. This defines the fundamental rights and freedoms that all individuals are entitled to, whether they have a disability or not. Each right is an article and they are collectively known as the Convention Rights. Article…

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Human Rights-Based Approach

1.1 Outline what is meant by a rights-based approach to accessing healthcare

A rights-based approach to accessing healthcare in relation to individuals with learning disabilities brings that person’s basic human rights to the forefront of the healthcare they receive. Individuals with learning disabilities are first and foremost individuals and have the same needs and rights regarding healthcare as those without learning disabilities. Therefore they should be implicit…

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A brightly coloured individual on a pedestal surrounded by a ring of other individuals representing a definition of person centred values

1.1 Define Person Centred Values

The Social Care Institute for Excellence (SCIE) defines person-centred values as: Promoting person-centred values means carrying out your role in a way that respects the people you work with so that they can live the life that they choose to. Essentially, person-centred values are values that have the individual at the core. In an adult…

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Jackie Chan with hands on head and a confused look on face representing the importance of observing responses when communicating

1.3 Explain Why It Is Important To Observe An Individual’s Reactions When Communicating With Them

It is important to observe an individual’s reactions when communicating with them as there may be visual cues about their understanding and feelings that they are unable or unwilling to verbalise. Being mindful of these reactions can help you to communicate effectively, demonstrate that you are are listening, keep the conversation flowing and prevent misunderstandings.…

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The words 'effective communication' between two silhouettes communicating via a tin can and string

1.2 Explain How Effective Communication Affects All Aspects of Own Work

Communication is very important in a health and social care setting and effective communication can have a positive affect on all aspects of your own work. By communicating effectively with colleagues, managers and other professionals, you will be ensuring that the messages, instructions, questions and ideas that you are sending are received and understood correctly…

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Demonstrate Ways of Working That Can Help Improve Partnership Working

Having good communication skills is essential for improving partnership working. Also, building strong relationships with others and giving accurate and timely information can help to build trust, which is also important to working effectively with partners. Knowing you own strengths and weaknesses as well as those of others and seeking training where needed can also…

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Explain Why it is Important to Work in Partnership with Others

Working in partnership with others is essential to provide the best possible care to an individual. Some tasks may require more than one person to execute safely and other tasks may require specialist training, qualifications or experience. Both would be impossible to complete alone. Seeking guidance from colleagues, managers and other professionals can improve the…

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3 individuals working together to hold gears in place

Describe Different Working Relationships in a Health & Social Care Setting

There are many different working relationships in a health & social care setting. these can include: The relationship between support workers (co-workers) The relationship between managers and subordinates The relationships between employees and service users The relationships between employees and the family and friends of a service user The relationships between employees and other health…

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Explain How a Working Relationship is Different From a Personal Relationship

The relationships a health & social care employee have at work differ greatly from the personal relationships they may have outside of work. Working relationships are governed by professional boundaries including:   Legislation (e.g. the Data Protection Act 1998 prohibits the sharing of personal information that an employee may be privy to as part of…

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Reduce Abuse

How to Reduce the Likelihood of Abuse

There are many ways to reduce the likelihood of abuse within an organisation.   Person-centred values is an approach to care work that all care staff should be encouraged to follow. It involves treating a client as an individual and including them in any decisions that need to be made regarding their care and support.…

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Close up dictionary definition of 'abuse'

Types, Signs and Symptoms of Abuse

It is important to understand the different types of abuse so that you can spot the signs that it may be taking place and protect an individual from further abuse. The table below explains types of abuse and their symptoms. Type Definition Signs/symptoms Physical abuse Physical abuse occurs when an abuser makes physical contact with…

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