It is also important to discuss the incident itself so that the individual can develop responsibility for their actions and work on trying to stop it happening again in the future. Again, it is useful to not attribute blame on the individual and be sympathetic towards them as they may be suffering with complex feelings of guilt or embarrassment. Asking the individual what they hoped to achieve by their actions can be useful and it may be necessary to discuss with the individual what interventions they would like staff to use if this behaviour re-occurs.
Describe how an individual can be supported to reflect on an incident including their behaviour
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