Demonstrate that the privacy and dignity of the individual is maintained at all times being in line with the person’s individual needs and preferences when providing personal care

This page is designed to answer the following questions:

  • 7.2a Demonstrate that their actions maintain the privacy of the individual. This could include: Using appropriate volume to discuss the care and support of an individual, Discussing the individual’s care and support in a place where others cannot overhear (Care Certificate, Standard 7: Privacy and dignity)
  • 7.2b Demonstrate that the privacy and dignity of the individual is maintained at all times being in line with the person’s individual needs and preferences when providing personal care. This could include: Making sure doors, screens or curtains are in the correct position, Getting permission before entering someone’s personal space, Knocking before entering the room, Ensuring any clothing, hospital gowns are positioned correctly, The individual is positioned appropriately and the individual is not exposing any part of their body they would not want others to be able to see (Care Certificate, Standard 7: Privacy and dignity)

As a care worker you should be able to demonstrate to others that your actions take into account the privacy and dignity of the individuals that you work with.

Some of the ways that you may do this include:

  • Ensuring doors/screens/curtains are positioned correctly to prevent the individual from being seen by others
  • Requesting consent before touching or performing personal care on a individual
  • Knocking or speaking before entering an individual’s personal space
  • Ensuring clothing (including hospital gowns) are positioned correctly
  • Ensuring an individual is positioned in a comfortable and dignified position
  • Discussing an individual’s personal information in a place where you cannot be overheard or at an appropriate volume
  • Ensuring an individual is clean and wearing clothing that they like
  • Acknowledging and speaking to an individual as you go about their care and support

As you can see, there are many ways of showing that you can work with the person-centred values of privacy and dignity.

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