Describe how to access guidance, information and advice about handling information

This page is designed to answer the following questions:

At times, it may be necessary to obtain further guidance, information and advice about handling information in a care setting.

There are several sources of information that you may consider using, including:

  • Legislation – such as the Data Protection Act describe what is required by law for the management of information
  • Manager – your manager will be able to advise you on what to do if you have any queries or concerns about handling information
  • Colleagues – your co-workers, especially senior members of staff, may be able to advise you on the best course of action if you are not sure
  • Agreed ways of working – your organisation’s policies and procedures will (hopefully) explain how you should be recording, storing and sharing information in your workplace
  • Training/induction – formal and/or informal training as well as the induction process (including completion of the Care Certificate) should provide a sound foundation on data handling
  • Own research – you may decide to conduct your own research at your local library or via the Internet