This page is designed to answer the following questions:
- 13.9c List ways to manage stress (Care Certificate, Standard 13: Health and safety)
- 9.3 Describe ways to manage stress and how to access sources of support (Level 2 Diploma in Care, Health, safety and wellbeing in care settings)
- 9.3 Compare strategies for managing stress in self and others. (Level 3 Diploma in Adult Care, Promote health, safety and wellbeing in care settings)
- 9.4 Explain how to access sources of support. (Level 3 Diploma in Adult Care, Promote health, safety and wellbeing in care settings)
NOTE: This page has been quality assured for 2023 as per our Quality Assurance policy.
On this page, we will explore ways to manage stress for yourself and others, as well as how to access sources of support.
On this page
When you are feeling stressed and have recognised the signs and causes, you should attempt to find ways to manage it. This can involve communicating with others to get support, such as your manager. Managing stress positively should be encouraged rather than using negative coping strategies like substance abuse.
Regular breaks from work with physical or mental activities like running or reading can help relax and revitalise your body and mind. Social interaction and spending time helping others can maintain relationships and improve confidence and self-esteem. You may want to join some local groups, such as Yoga or meditation or join a local gym. You can find out about these activities through both online and offline advertising (such as billboards, posters or local newspapers). These strategies involve making time for yourself rather than constantly working. Another important strategy is being assertive and learning that you can say ‘No’ to new tasks if your workload is becoming too much.
You can take care of your body by changing your diet to make it healthier, drinking water every day and establishing a routine for going to bed and waking up that ensures you get enough sleep.
You should share your issues with your manager, who will hopefully be empathetic and supportive and help you plan ways to reduce your stress to healthier levels. This could involve additional training, support, a reduced workload, flexible working hours, or time off to recuperate. They may also be able to offer ideas around time management and organisation based on their own experience.
If relationships with your colleagues are causing stress, your manager may suggest a conflict resolution meeting. As well as an unplanned discussion with your manager, planned meetings such as supervision and appraisal can be an opportunity to handle stress. In your supervision, you can discuss with your manager any areas that are having difficulty with so that they can offer advice and support you to manage them more effectively. Your appraisal is an opportunity for you to look back over the year and identify the areas where you have improved and made achievements – this can help you to see the positive side of your work. If you do not feel your manager is supportive, you could speak to your Human Resources (HR) department or escalate the issue to a more senior manager.
Explain how to access sources of support
As well as support from within your organisation (which can include your colleagues, manager and HR staff), you may also need access to external support.
The Advisory, Conciliation and Arbitration Service (ACAS) can help you resolve employment issues you may not feel comfortable approaching your manager about. Other charities, such as Samaritans and MIND, have helplines that can provide help, support, advice and guidance.
You may feel that you need to consult with your GP to tackle physical or mental conditions that are contributing to your stress levels.
Strategies for managing stress in self and others
To summarise, some ways to manage stress include:
- Speaking to your manager
- Reducing your workload
- Taking time off to relax and recharge
- Changing your working hours
- Spending more time with friends
- Getting more exercise
- Changing diet
- Getting more (or in some cases less) sleep
- Reducing substance intake (e.g. coffee, alcohol, smoking)
- Attending stress management courses
- Speaking to a counsellor
However, it is important to recognise that each person is unique, and the triggers, signs and coping strategies for stress will differ for each individual. For example, one person may relieve stress by going on a long run, while another relieves stress by cuddling up on the sofa with their partner.
Example question and answer
Evaluate the effectiveness of three different strategies for managing stress.
Stress can be managed in many ways.
Very often, simply talking to someone about what you feel can alleviate the stress. This could be by offloading worries to a loved one or explaining to your manager why you cannot meet a deadline. This is a simple yet effective way to manage stress.
Relaxation techniques such as deep breathing or meditation can be a useful way to combat stress as it allows you to take time to relax, reflect on the problems internally and maybe come up with some solutions. Again this is easy to do but can also be very effective.
Going on a stress management course can help you to learn techniques to manage your stress more effectively. Although it may be useful in the long term, this would not help with any immediate stresses as you would have to wait until the training date.