Explain how using an individual’s care plan contributes to working in a person-centred way

This page is designed to answer the following questions:

Working in a person-centred way involves listening to, respecting and acting upon the choices that individuals make about their own care.

By developing a care plan in collaboration with the individual’s that you support, you are taking into account their personal needs, wishes and preferences.

An individual’s care and support plan should contain as much information as possible to accommodate other person-centred values such as:

  • Individuality e.g. the individual likes to wear brightly-coloured clothes
  • Independence e.g. the individual only needs help with bathing if they ask
  • Privacy e.g. sometimes the individual likes to spend time alone in their bedroom without being disturbed
  • Partnership e.g. the individual would like to be present at all Multi-Disciplinary Team (MDT) meetings
  • Choice e.g. although the individual makes a weekly menu planner, sometimes they like to change it on the day
  • Dignity e.g. the individual prefers to be addressed by her title of Dr
  • Respect e.g. staff are to respect the individual’s right to watch (legal) pornography
  • Rights e.g. if the individual is not happy with the service, staff are to make them aware of their rights to go through the complaints policy and procedure

To promote person-centred values, a care plan should be written from the perspective of the individual that is receiving care. It should also be presented in a format that the individual understands and is comfortable with.

The examples above highlight how care plans can contribute to the delivery of person-centred care that encompasses person-centred values.

Example question and answer

Explain how useful care or support plans can be in supporting person centred values in practice.

Care and support plans are extremely useful for supporting person-centred values because it contains a plethora of information about an individual’s needs and preferences. It explains in detail exactly how the individual wants to receive their support so that is in line with their wishes.

It is a working document so can any changes to an individual’s situation or their preferences can be documented and their support altered accordingly.

As it is written in collaboration with the individual, it documents their own choices as well as advice from health and social care professionals that work in partnership to produce a plan that is bespoke to the individual.