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Adapt communication in response to the emotional context and communication style of others

This page is designed to answer the following questions:

NOTE: Although this page has been marked as complete, it has not yet been peer-reviewed or quality-assured, therefore it should be considered a ‘first draft‘ and any information should be fact-checked independently.

Learners adapt and extend their communication and responses to suit the needs of others and situations, including:

  • Level of formality of situation
  • Differences between personal and professional relationships
  • Different factors affecting communication with people such as
    • Age and developmental age
    • Gender
    • Culture
    • Level and complexity of language used/use of jargon
    • Background experiences
    • Pre-existing communication differences/sensory loss
    • Audience