Learn, Do Not Copy!

Learners understand why those who use services may be reluctant to raise concerns or complaints

This page is designed to answer the following questions:

NOTE: Although this page has been marked as complete, it has not yet been peer-reviewed or quality-assured, therefore it should be considered a ‘first draft’ and any information should be fact-checked independently.

Learners understand and explain why those in receipt of services may be reluctant to raise concerns complaints to include:

  • Reasons why individuals using service may be concerned about reprisals if they make a complaint or raise a concern
  • Reasons why family members and friends of individuals may be concerned about reprisals if they make a complaint or raise a concern