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Review the extent to which systems, processes and practice facilitate positive outcomes


This page is designed to answer the following questions:

NOTE: This page has been quality assured for 2023 as per our Quality Assurance policy.

For this assessment criterion, you will be required to review and update systems, processes and practices to ensure that they facilitate positive outcome approaches to person-centred care.


We have already discussed how practice should be regularly monitored as part of a robust quality assurance process. We have also seen how reflecting on incidents can help us to improve practice and how evidence-based research should be used to inform and support our decisions.

Bringing all of this together helps us to evaluate how effective our organisation’s systems, processes and practices are for the achievement of positive outcomes.


Following a review or evaluation, we will identify areas for improvement, which will support our organisation’s continuous development for providing person-centred and outcomes-focused care.

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