Learn, Do Not Copy!

Review drivers relating to areas of service that require improvement

This page is designed to answer the following questions:

NOTE: Although this page has been marked as complete, it has not yet been peer-reviewed or quality-assured, therefore it should be considered a ‘first draft’ and any information should be fact-checked independently.

Learners investigate and review at least three national and/or local drivers relating to areas of their service that informs service improvement:

  • Government reports
  • Public enquiries and outcomes
  • CQC reports/findings/recommendations
  • The Care Certificate
  • Media reports
  • Internal quality assurance reports/reviews
  • Formal service user reviews and evaluations
  • Internal business strategies and objectives
  • Changes in digital technologies
  • Community need