Archives October 2018

3.3a Find out what consent model your organisation employs for personal data of people who access care and support

describe a situation where this has been put into practice When contracting us to provide their care and support, clients are informed that staff may share their information with other professionals and/or their families as long as it is in their best interests and on a need-to-know basis. Clients can choose to sign to agree

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3.2b Use this template to consider the effectiveness of the systems you have identified above.

What is/are the main reasons for having systems? To ensure adherence to legislation and good practice, that confidential information is secure and correct records are kept. Who is the information and data for? The information is for staff, clients and the business. Who owns the data and information? The company owns the data how do

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3.2a Reflect on your own information management system. For each piece of information stored complete the following grid.

  Information Who completes/stores? Who monitors? How is it stored/secured? Who has access? Support/care plans Managers and seniors Managers/seniors Online system Client, support staff Personal information of people who access care and support Managers and seniors Managers and seniors Online system Client and support staff Personal staff files HR HR Locked filing cabinet in locked

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3.1b Reporting and Recording Systems

Explain the difference between subjective and objective recording Objective recording only contains the facts, whereas subjective recording also contains the individual’s own personal thoughts, feelings and views. From your experience, identify three consequences of inaccurate or incomplete records An appointment is missed Time is spent doing something that has already been completed by someone else

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3.1a Think of a case study of someone that you have communicated with – a staff member or someone who accesses your service. Write a brief summary of the situation/circumstances and then answer the following questions.

Brief Description of situation A member of staff called to say that she couldn’t do her shift because she had had some major personal issues that had put her in a precarious mental state. how did you demonstrate empathy? I told her that I was sorry to hear about her situation and expressed that I

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2.4a Ask your line manager(s) what regulation and inspection processes your organisation might be subject to and complete the following exercise.

  Regulation Process Who is involved Impact on organisation Frequency Information/evidence required e.g. RIDDOR – Reporting of injuries, diseases and dangerous occurrences regulations 2013 Employers Registered Managers Line Managers Employers Registered Managers Line Managers As and when incidents happen according to the RIDDOR regulations Organisations policy RIDDOR reports needed Accident book CQC Inspection Registered Manager

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2.2b KLOEs: Outline what each question might mean for your setting. Think about areas where this might apply and what evidence you may be able to provide for that. You may want to work with other members of your team or your line manager to review this plan and consider what evidence might be helpful.

  Key lines of enquiry Area Application in own setting Evidence Safe Clients are protected from avoidable harm and injury? Clients are safeguarded from abuse.    Accident book, property maintenance log, recorded smoke alarm, carbon monoxide and electrical safety tests, safeguarding policy, staff safeguarding training Effective Clients have a good quality of life and achieve good

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