Work with others to analyse the antecedent, behaviour and consequences of an incident

Following an incident, it is the policy of my company to fill in an ABC chart. This should be filled in by support staff that were present during the incident, however it is always useful to speak to the individual themselves as they are best placed to know the reasons for their behaviour. Getting cooperation from the individual also helps them to reflect on the incident.

 

ABC charts have three columns; A for antecedent (what happened before the incident), B for behaviour (what happened during the incident) and C for consequences (the consequences of the behaviour).