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Support individuals to participate in the preparation of reports


This page is designed to answer the following questions:

NOTE: This page has been quality assured for 2023 as per our Quality Assurance policy.

When preparing reports about the individuals to whom you provide care and support services, it is essential that they are given the opportunity to participate in the process. This ensures that you are working in a person-centred way and that individuals are given choice and control about the way that their support is planned and delivered. It also contributes towards the independence and autonomy of the individual, which can have a positive effect on their confidence, self-esteem and overall well-being.


Some individuals may require additional support to participate. For example, if the individual does not speak English the services of an interpreter may be required. Or, if they are unable or unwilling to speak up for themselves, they may require an independent advocate.

Communication is key for this process and you should be able to demonstrate strong listening skills. It is also important to consider if the format in which reports and other information are provided is appropriate for the individual. For example, a visually impaired individual may have difficulty reading a written report and need someone to read it out loud for them, which can have a negative impact on their independence. Providing information in large text, braille or audio format may be a better option.


Promoting the involvement of individuals and valuing and respecting their input can be empowering for the individual. When working with other organisations and professionals as part of a multidisciplinary approach, the individual should be considered an equal partner (as they are an expert about themselves). Information-sharing should only be carried out with the individual’s consent and their confidentiality should be respected.


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