Identify the proactive and reactive strategies that are used within own work role

NOTE: Please be aware that the information on this page is a very rough draft and has not been fact-checked so should be used accordingly (taken with a pinch of salt)! However, it should (hopefully) give you some pointers and set you off in the right direction.

Within my own work role I use both proactive and reactive strategies. One of my clients suffers from paranoid schizophrenia and would often have episodes of challenging behaviour when it was time to go for his weekly medical injection at the doctors. We worked with him and his GP to arrange for his support to be changed so that a nurse came to his home to administer the injection, which radically reduced his challenging behaviour. This is an example of a proactive strategy. Another example of a proactive strategy is dimming the lights or drawing the curtains for a client that is hypersensitive to light when they are looking upset and talking it over with them. If this clients behaviour escalates, he will stomp around slamming doors and verbally abusing staff. We then use reactive strategies such as ignoring him until he has calmed down. Another reactive strategy we use with a particular client is to do impressions to make him laugh when he is angry. He doesn’t stay angry for long.