Explain how to ensure that actions from a review happen

NOTE: Please be aware that the information on this page is a very rough draft and has not been fact-checked so should be used accordingly (taken with a pinch of salt)! However, it should (hopefully) give you some pointers and set you off in the right direction.

Support staff should do everything they can to ensure that the actions agreed upon in a review happen, however in some cases a third-party may be responsible for certain actions. Support staff should chase up any third-parties and if there is still no luck, it should be reported to a senior member of staff or the service manager.