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Support the individual and others to recognise their behavioural responses to different situations

Part of your role as a health and social care worker will be to support individuals (and others) to recognise their behavioural responses to different situations.

To do this, you will first need to have spent time with an individual and understand the kind of situations that may result in an inappropriate behaviour. This information could be obtained from observations or previous experiences as well as from the individual’s family, other professionals and their care plan.

You can help an individual recognise their behavioural responses before, during and after a situation has occurred.

If a behaviour is regular you can discuss it with them using their preferred communication methods whilst they are at baseline. You may want to discuss the triggers for the behaviour, the behaviour itself, the negative consequences of the behaviour and what they might like to try in future to manage the behaviour and obtain a more favourable outcome.

When a situational trigger occurs, you can help an individual to manage it by offering support and guiding them through the alternative behaviours that you may have previously discussed.

After a behaviour has occurred and the individual has returned to baseline, it will be useful to have a debrief and discuss the repercussions of the behaviour (this could include positive reinforcement if they have managed the situation well).

Describe why it is important to establish a professional relationship

Study Notes

It is important to establish a professional relationship so that the individual understands that although you would like to help them, there are professional boundaries that must be maintained.

This can include things like disclosing information that has been told to you in confidence for safeguarding purposes and not meeting up outside of work. The difference between personal and working relationships can be found here.

Initially some individuals may not want to have a relationship with you at all – they may be disengaged or confrontational. It is important to work hard on these relationships and over time build rapport, common interests and trust to increase the efficacy of the support that you provide.

The more time you spend with an individual to help and support them, the more trust you will establish and this will pave the way to the individual being more accepting of any ideas you have to help them to manage their behaviour.

Describe the potential effects of the environment and the behaviour of others on individuals

The potential effects that the environment and the behaviour of others can have on individual include:

  • Discomfort e.g. too hot, too cold, too noisy, too quiet, too cluttered etc.
  • Other’s behaviour may scare or intimidate
  • Other’s behaviour may be mimicked
  • Boredom, under-stimulation
  • Unexpected circumstances
  • The communication of others
  • Level of support and guidance

Explain how factors relating to the individual can affect behaviour

Study Notes

There are many factors relating to an individual that can affect their behaviour. Some examples include:

  • Self-image/self-esteem – if an individual has a low level of self-esteem they may be caught up in a viscious of cycle of having behaviours because they feel everyone hates them and feeling everyone hates them because they have behaviours.
  • Health (mental and physical conditions) – illness and disease may make individuals feel weak, angry, upset, depressed etc. unless they are able to find a way to accept and manage it
  • Communication skills – if an individual cannot communicate their needs using appropriate methods such as speech, the may resort to inappropriate methods such as aggression
  • Psychological state – if an individual is in a high emotional state (e.g. angry, upset, frustrated etc.) about something they are more likely to display a behaviour
  • History/Learned behaviours – if an individual has learned that a particular behaviour results in their desired outcome, they are more likely to do it again. Similarly, if they have had an upbringing where inappropriate behaviour was considered ‘normal’ they are likely to use these methods
  • Personality – introverted or extroverted individuals will display different behaviours

Describe the methods and approaches available to help an individual manage their behaviour

Study Notes

There are several methods and approaches available to help individuals manage their behaviour. Sometimes it may be necessary to try a number of methods to identify what works best for each unique individual.

Some examples include:

  • Discussion of possible consequences of behaviour whilst individual is at baseline
  • Risk perception – helping an individual assess risks realistically
  • Modelling – displaying appropriate behaviour in situations can help individuals learn (from example) how to manage those situations themselves
  • Be open and honest with indivduals
  • Encourage independence and choice
  • Use breathing techniques or meditation
  • Identify at the need (tangible, escape, attention, sensory) and teach individual more appropriate behaviours to fulfill that need
  • Help individual recognise early warning signs and triggers
  • CBT
  • Encourage use of prescribed medication (as per doctor’s instructions)
  • Support individual to set goals
  • Use praise when individual manages behaviour appropriately
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