Effective communication is very important in an adult social care setting and can have a positive affect on relationships.
For example, communicating empathy when an individual is upset can make them feel cared for and understood, resulting in a deeper connection. Ultimately this builds trust between individuals, creating a more open, transparent and honest relationship.
Accurate and legible record-keeping is another very important form of communication in this setting as it ensures that everyone involved in the care of an individual is well-informed and up-to-date with the individual’s current and changing needs. When everybody is working in the same way, it creates a harmonious and stable atmosphere where an individual, their carers and other professionals can feel happy, confident and satisfied with their day-to-day tasks.