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Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practitioners.

Effective communication is very important in an adult social care setting and can have a positive affect on relationships.

For example, communicating empathy when an individual is upset can make them feel cared for and understood, resulting in a deeper connection. Ultimately this builds trust between individuals, creating a more open, transparent and honest relationship.

Accurate and legible record-keeping is another very important form of communication in this setting as it ensures that everyone involved in the care of an individual is well-informed and up-to-date with the individual’s current and changing needs. When everybody is working in the same way, it creates a harmonious and stable atmosphere where an individual, their carers and other professionals can feel happy, confident and satisfied with their day-to-day tasks.

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